You can download invoices from the dashboard (besides receiving them via email)
in progress
Mathias
Right now you get access to your invoice via a payment received email sent by Paddle.
The email contains a link to a website page, and to get a pdf you need to print the page to PDF, a feature available in both Mac and Windows. However, this is very cumbersome.
Paddle offers a completely new integration that besides the email, allows you to log into a billing portal and download your invoice pdfs directly, no printing needed.
This new integration requires a huge update to Img.vision, since Paddle's new integration is written from scratch and completely different to the current Paddle integration we're using.
I'll implement the new integration alongside the old integration. New customers will automatically use the new integration (and get access to the billing portal). Old customers will continue to use the old integration. This is how Paddle recommends to proceed.
Cancelling as an old customer and resubscribing after the effective cancellation date, means you will be using the new integration.
However, cancelling and resubscribing is not needed:
Paddle is working on a feature that will allow moving customers from the old integration to the new integration on their backend, in which case customers will get access to the new Billing portal. This move will not require any input from a customer and will be invisible to customers: it will not change anything related to payment collection, there also won't be any price changes.
The new integration also offers many technical improvements.
Mathias
updated the status to
in progress